Free Lunch

I went to Wendys today and got my lunch for free because their computers froze and they couldn't ring me up.  I wish I had ordered more food.  But it did give me the idea of when I'm out shopping and there is some problem with your order suc as it didn't come in time, was't right, poor quality or a clothing item with a blemish of some kind - ask for a manager to get a lower price.  Most of the time they say yes.